Can I create a contactCenter tenant in any region with the CCAI Platform API?

No. The contactCenters create endpoint accepts only the regions where CCAI Platform is generally available; call the locations list under the parent project first to see which regions are valid before attempting creation.

What are the rate limits for the CCAI Platform API?

The CCAI Platform API inherits standard Google Cloud per-project request quotas, with stricter limits on contactCenter create and delete because each triggers a long-running provisioning workflow. Check the Cloud Console Quotas page for your project's specific limits.

How do I provision a new contactCenter through Jentic?

Run pip install jentic, search Jentic for 'create ccai platform contact center', load the schema for the contactCenters.create operation on contactcenteraiplatform.googleapis.com, and execute it with the parent location and admin user payload.

Does the CCAI Platform API let me edit IVR flows or agent skills?

No. This API only handles tenant lifecycle. IVR flow design, agent skill assignment, and call routing are configured inside the CCAI Platform admin console at the URL returned after provisioning.

Can I limit what my agent is allowed to do with the Contact Center AI Platform API?

Yes. Because the API puts the parent and contact center resource names in the URL path (/v1alpha1/{+parent}/contactCenters and /v1alpha1/{+name}), your self-hosted Jentic One instance lets you write a rule that pins the agent to a single parent project and location, so it can create and list contact centers there and nothing else. You also choose exactly which operations the agent may call, so the operation-cancel and delete calls are excluded unless you explicitly add them. Your own rules and stored OAuth credential decide which operations run, and the agent only ever exercises the surface you have granted.